The Goods are in the original packaging.The Goods were purchased in the last 7 days.Replacement is only available for Guitars priced less than BDT10,000 (Ten thousand).Replacement is applicable only if any item having Manufacturing Defect.In order for the Goods to be eligible for a return, please make sure that: Please read the terms and conditions for a return: Terms & Conditions for Returns & Replacement We do not offer any Refund on any sold instruments (Guitar, ukulele, keyboard etc) but replacement. If the returned Goods meets the conditions to be eligible for a return, then we will arrange the replacement to You no later than 14 days from the day on which We receive the returned Goods. We will inspect the retuned goods after receiving it to verify the eligiblity for a return, refund or replacement. You can inform us of your decision by email: In order to exercise Your right of return, You must inform Us of your decision by means of a clear statement. The deadline for issuing a return for Your Order is 7 days from the date on which You received the Goods or on which a third party you have appointed, who is not the carrier, takes possession of the product delivered. You are entitled to issue for a replacmenet against Your Order within 7 days. YouВ means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as ans any musical instruments.WebsiteВ refers to OCTAVE Guitar Shop BD, accessible from.Orders mean a request by You to purchase Goods from Us.Accessories refer to any small parts related to the musical instruments offered for sale on the Service.Instrument refer to the Musical Instruments including Guitar, Ukulele, Keyboard, Drums and others offered for sale on the Service.Goods refer to the all items (instruments & accessories) offered for sale on the Service.Company (referred to as either вЂњthe CompanyвЂќ, вЂњWeвЂќ, вЂњUsвЂќ or вЂњOurвЂќ in this Agreement) refers to OCTAVE Guitar Shop BD вЂ“ Ta-98, Gulshan Badda Link Road, Middle Badda, Dhaka вЂ“ 1212.DefinitionsДЇor the purposes of this Return and Refund Policy: The following definitions shall have the same meaning regardless of whether they appear in singular or in plural. The words of which the initial letter is capitalized have meanings defined under the following conditions. Interpretation and Definitions Interpretation If, for any reason, You are not completely satisfied with a purchase We invite You to review our policy on refunds and returns.В The following terms are applicable for any products that You purchased with Us. Thank you for shopping at OCTAVE Guitar Shop BD.

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